--- description: Detaillierte Informationen über Freshsales zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Freshsales Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Freshsales](/software/155563/freshsales) # Freshsales Canonical: https://www.capterra.at/software/155563/freshsales Seite: 1 / 26\ Zurück: [Nächste Seite](https://www.capterra.at/software/155563/freshsales?page=2) > Freshsales ist eine vollwertige CRM \& Lead Management Software für Hochgeschwindigkeits-Sales-Teams. > > Bewertung: **4.5/5** von 621 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Freshsales? Technologie, professionelle Dienstleister, Bildung, Immobilien, Gastgewerbe, Gesundheitswesen, E-Commerce, Einzelhandel, Unterhaltungselektronik, Telekommunikation, Finanzen und Buchhaltung, Versicherung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 621 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Freshworks - **Region**: San Mateo, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: € 11,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Argentinien, Australien, Belgien, Bolivien, Brasilien, Chile, Costa Rica, Deutschland, Ecuador, Frankreich, Indien, Indonesien, Irland, Israel, Italien, Japan, Kanada, Kolumbien, Kuwait, Mexiko und 22 weitere ## Funktionen - A/B Testing - Aktivitäts-Dashboard - Aufgabenmanagement - Berichterstattung / Analyse - CRM-Systeme - Daten-Import / -Export - Dokumentenmanagement - Drag-and-Drop - E-Mail-Management - E-Mail-Vorlagen - Elektronische Unterschrift - Ereignisgesteuerte Aktionen - Fall-Aufzeichnungen - For Financial Institutions - Für Versicherungsbranche - Für Vertriebsteams/ -organisationen - Gemeinsame Kontakte - Kalender-/Erinnerungssystem - Klick-Tracking - Kommunikationsmanagement - Konfliktmanagement - Kontaktmanagement - Kundendatenbank - Kundenmanagement - Kundennachverfolgung - Lead Segmentierung - Lead-Distribution - Lead-Erfassung - Lead-Pflege - Leadmanagement - Leistungskennzahlen - Management der Anruflisten - Multi-Channel-Kommunikation - Real-Time Notifications - Rechtsfall-Management - Risikokarten - Sales-Pipeline-Management - Spender-Management - Split-Tests - Suchen / filtern - Team-Management - Terminplanung - Terminplanung - Third-Party Integrations - Verhaltens-Tracking - Verkaufsberichte - Vertriebsaktivitätsmanagement - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zeitverfolgung ... und 28 weitere Funktionen ## Integrationen (20 insgesamt) - Asana - Calendly - Docusign - Freshchat - Freshdesk - Gmail - Google Calendar - Google Workspace - HubSpot CRM - Mailchimp - Meta for Business - Microsoft 365 - PandaDoc - QuickBooks Online - QuickBooks Online Advanced ... und 5 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [Lead Management Software](https://www.capterra.at/directory/30017/lead-management/software) ## Ähnliche Kategorien - [Lead Management Software](https://www.capterra.at/directory/30017/lead-management/software) - [CRM Software für Bauunternehmen](https://www.capterra.at/directory/30657/construction-crm/software) - [CRM-Systeme für Nonprofit-Organisationen](https://www.capterra.at/directory/31515/nonprofit-crm/software) - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.at/directory/12/sales-force-automation/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.at/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.at/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.at/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.at/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [EngageBay CRM](https://www.capterra.at/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Nutzerbewertungen ### "Great customer relationship management system" — 4.0/5 > **Becky** | *20. November 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Freshsales' friendly user interface and extensive CRM features are definite pluses. The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads more efficiently. > > **Nachteile**: The reporting capabilities, while competent, might benefit from greater customization choices. More granular data could be gleaned from reports if they were more adaptable. > > Overall, my time spent working with Freshsales has been really positive. Our sales team's productivity and cooperation have both greatly benefited from this. Because of its intuitive design and abundance of useful features, it has proven to be an invaluable tool in our sales operations. ----- ### "An Excellent All-In-One CRM and EDM Platform" — 5.0/5 > **Duncan** | *9. August 2023* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Freshsales consolidates virtually every CRM and EDM function that my business needs. I've discontinued my Mailchimp and Zoho subscriptions as a result, and will probably continue cancelling some of my other subscriptions as Freshsales adds more features. The ease of use, capabilities, and value for money are, overall, excellent. I mostly use Freshsales for contact management, collecting self-reported attribution, and email marketing. > > **Nachteile**: As with many feature-dense products, there are some parts that are more polished/easier to use than others. I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date (I was saved by Freshworks' excellent support). I also had some trouble setting up self-reported attribution the way I wanted. ----- ### "Freshsales. Fresh start." — 3.0/5 > **Tori** | *14. August 2023* | Maschinerie | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Up front, nothing seems overcomplicated. It has the essentials we need to track business on the sales side. Those who tend to support tickets are quite helpful. Happy with the timely, honest support we receive\! > > **Nachteile**: As with any system, there are areas of improvement, wishes for changes, and improvements we would love to see implemented. I wish there were more transparent check-ins telling us upcoming changes that are being worked on in the background. I also wish we were notified when updates were going to run so that could better prepare when "Blackout" periods are going to take place during the workday. > > This was our company's first CRM. We still enjoy Freshsales, but often find quirks and areas for improvement that we sent to our representative. There have been advancements since we started with Fresh, but would love to know more insight on what's to come in the next year and three-year plan, so we can prepare and know how the system will improve over time. ----- ### "Best high end software for sales manager and their team working in startups" — 4.0/5 > **Devyani** | *28. März 2022* | Bankwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I was using this software for 1 and half year, I started with just live real-time chat service and now I have started using its premium features to manage my leads and sending them sales pitch and updates with easy campaign manager. I loved the user interface which takes no brains to understand the features that you need to solve your purpose. I have used their reporting tools that helps me make decisions based on results I have got from campaigns. > > **Nachteile**: I would love this tool if they provide integration with social networks too like Instagram and Facebook messages along with LinkedIn. Currently they have limited integration modules. Also importing files takes much time then managing and sending them sometimes it got stuck and I need to reiterate everything again. > > There are many alternative sales tools out there but freshsales helped me in my initial days of lead generation, hence I will recommend this tool to those who have just started into marketing \& sales department. ----- ### "Best Features of Freshsales CRM" — 5.0/5 > **Yogesh** | *10. Oktober 2022* | Forschung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Phone system \& O365 Email Integration \& reporting features. > > **Nachteile**: Unable to configure Phone system in other VOIP Devices like IP Phone \& Polycom Conference Devices. Linking of Deals with Emails > > Global Compliance requirement as such that of GDPR \& Other relevant regulation with regards to DATA Management \& security. ----- Seite: 1 / 26\ Zurück: [Nächste Seite](https://www.capterra.at/software/155563/freshsales?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/155563/freshsales) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten